Cool Letters:
Creative Complaint Nets Quick Correspondence
Cool letters from companies you wrote a complaint letter to? You've gotta be kidding!
Actually, no. I am completely and totally serious.
If you haven't yet read the Stove Saga, please click here and read Part I and then Part II before returning to this page. That will set the stage for you to read this amazingly fast return reply from Waste King Universal!
Cool Letters
Funny Business Letters:
Rapid (not Rabid) Response
Customer Service Division
Waste King Universal
August 13, 1971
Dr. Alvin J. Haytha
Dear Dr. Haytha:
We laughed through our tears at the sad plight of the Haytha household. Your letter was the best bit of reading we have had in many a day, but we found ourselves tearful when we thought of that left-over vichyssoise and ice cream for breakfast.
Anyone who can write such a delightful letter as yours is deserving of a complimentary set of new knobs for his knobless stove. We are sending a new set of knobs via air mail - no pony express for friends such as you.
Thank you so much for writing. and let us know if we can help further. We enjoy a bright spot in our day occasionally.
Cordially,
WASTE KING UNIVERSAL
Charlotte H. Pownell
Director - Consumer Relations
* vichyssoise (in case you are curious) is pronounced "vishee-shwaz" and is an old term describing cold potato soup.
Go from Cool Letters to Stove Story - Part I
